The player from Portugal made a deposit using MBWAY greater than 24 hours ago, though the resources haven't appeared in their account for playing.
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We purpose to filter these out and compute an neutral person feedback score; Consequently, for these good reasons, the consumer evaluations are not a A part of the Safety Index calculation process.
The player struggles to withdraw his winnings due prolonged ongoing verification. In spite of our tries to contact the casino, There was no reaction from them, so we ended up pressured to close the criticism as "unresolved".
The player's account obtained blocked for obtaining a number of accounts. We were supplied with the knowledge which the player's account has been restored with the many harmony which was offered inside the account prior to the block. dependant on the many (not) presented info, we regarded the complaint solved.
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The participant from Portugal has requested a withdrawal four times prior to submitting this complaint. simply just, winnings haven’t been been given still. We rejected the criticism as the player failed to reply to our messages and concerns.
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The player from Portugal received a big total but then the On line casino confiscated his winnings and shut his account. The participant refuses to cooperate and delivers information.
participant's winnings were confiscated on account of accusations of IP duplication. Since we haven't acquired any response in the casino, we ended up compelled to shut this complaint as 'unresolved'.
The grievances group attempted to resolve The difficulty by making contact with the On line casino for more details. having said that, it was observed the participant's concern was connected to athletics betting, not the casino. as a result, we couldn't help additional and advisable the player to post his grievance to the platform that handled sports betting difficulties.
Regardless of his objections, the casino experienced preserved its final decision and refused to deliver supporting proof. The player experienced sought enable from our grievances staff. However, because the participant's concern was linked to sporting activities betting, which fell exterior our spot of expertise, we had been struggling to help. We experienced suggested other Internet websites that would potentially enable and closed the criticism.
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The player's account got blocked as being the casino accused him of association with A different player. The On line casino unsuccessful to answer our attempts to Get in touch with them, Hence the complaint was closed as 'unresolved'.